Privacy Policy

Privacy Policy

Your privacy is important to us. That’s why we’re committed to protecting and respecting your personal data in accordance with the Data Protection Act 1998 (DPA) and the EU General Data Protection Regulation (GDPR).

Our ‘Privacy Policy’ seeks to explain, in a concise and transparent manner, when and why we collect personal information from those who visit and use our website. It also explains how we use your personal data, the conditions under which we may disclose it to others and how we keep it secure.

Please be aware, that by using our website, you’re agreeing to be bound by our ‘Privacy Policy’.

Who are we?
We are Clevedon Promenade Bowls Club and will be what’s known as the ‘Controller’ of the personal data that you provide to us on this website. Our address is:
Clevedon Promenade Bowling Club
Elton Road
Clevedon
BS21 7RH.
Our website address is www.clevedonprom.club

How to contact us regarding our privacy policy
Any questions regarding this ‘Privacy Policy’ and our privacy practices should be sent by email to secretary@clevedonprom.club or by writing to Clevedon Promenade Bowling Club, Elton Road, Clevedon BS21 7RH.

How and why we collect information from you?
We seek to acquire information about you when you use our website. This includes; when you contact us or enter any of the competitions through the forms on the website.

Whenever we request personal information from you on our website we will always aim to reasonably explain why we are collecting the information and refer you to this policy for more comprehensive detail. The points where we are requesting your personal information will be highlighted by the following symbol:

Please note, we do not collect or store personal data about you supplied or obtained from any 3rd party sources. Any data we store is only that which we have collected from you directly.

What type of information is collected from you?
Enquiry / contact forms
When you contact us enquiring about our fees and membership information we will request personal details such as your name and email address, this enable us to reply to your enquiry. When you enter a competition through our portal we will gather additional information such as your address & telephone number to allow us to contact you reference your competition entry.

How long do we keep your information?
We are keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it can be erased on your request.

Who has access to your information?
As stated before, your privacy is important to us. That’s why we will not, under any circumstances, sell or rent your personal information to any third parties. In addition, we will not share your information with third parties for their specific marketing purposes.

How you can access, update and delete your information?
Accessing your data
You have the right to ask for a copy of the information we hold about you. You can request a copy of this data at any time by contacting us directly. We will, where possible, always supply your personal data in a convenient and transferable format within 30 days.

Updating your data
Your personal data probably changes all of the time, and the accuracy of your information is important to us. Therefore, if your details do change, or the information we hold becomes inaccurate or out of date, please let us know by contacting us directly and we will update  your data.

Deleting your data
If you would like us to delete or erase your personal information from our systems, then where possible (if not required for statutory or contractual requirements) we will do so within 30 days and provide confirmation that your data has been removed from our systems. To request that your personal data is erased from our systems, please contact us directly.

Security precautions
Once we receive your information, we make our best effort to ensure its security on our systems. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

In the unlikely event of our systems and your data being breached, then we will notify you within at least 30 days including full details of what parts of your personal data have been compromised.

Use of ‘cookies’
Be aware that our website uses cookies. If you haven’t heard of ‘Cookies’ before, they are small pieces of information sent by a website and stored on your hard drive.

We use ‘Cookies’ to collect statistical data about your browsing actions and preferences. For example we may use cookies to store your language preference on our website. Please be aware that our ‘Cookies’ do not identify you as an individual, until you have contacted us through our website.

It is possible to configure or completely switch off ‘Cookies’ by changing your browser preferences.

Links from us to other websites
In order to provide you with further information or additional reference points, our website contains links to other websites run by other Bowls Clubs and by Bowls England and Somerset Bowls Association as well as other information websites such as Google Maps, local news RSS and local weather. We also have links to our main sponsors.

Please be aware, that we cannot be responsible for the protection and privacy of your information which you provide whilst visiting other websites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Complaints procedure
If at any point you wish to raise a complaint about how we have handled your personal data, then please contact us directly. If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law, you can complain to the Information Commissioner’s Office (ICO).

Review of this Policy
We keep this Policy under regular review. This Policy was last updated in May 2018.